Shape Created with Sketch. FREE SHIPPING ON ALL U.S. ORDERS OVER $50.00

Terms

 

TERMS & CONDITIONS

SHIPPING & DELIVERY

DOMESTIC SHIPPING POLICIES

FREE STANDARD SHIPPING ON U.S. ORDERS OVER $50

Please allow 1-3 business days for your order to be processed and shipped. Standard shipments will ship via USPS, FedEx or UPS depending on your location. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Territories will ship via USPS Priority. You will receive a shipment notification email with tracking once your order has shipped.

SHIPPING RATES & DELIVERY

Service

Cost

Delivery Time

Standard Shipping

$5.00

3-5 Business Days

2 Day Shipping

$25.00

2 Business Days

Overnight Shipping

$36.00

1 Business Day

OVERNIGHT SHIPPING

Orders placed for overnight service before 10:00 AM PST will ship out the same day and will arrive the following day (excluding holidays and weekends). Saturday delivery is not available at this time.

HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS Priority.

INTERNATIONAL SHIPPING POLICIES

Please allow 1-3 business days for your order to be processed and shipped. International orders shipped via FedEx are typically delivered within 3-7 business days from the date that it is shipped, depending on your country and selected delivery service. For standard shipments through USPS, please allow 2-3 weeks for delivery. You will receive a shipment notification email with tracking once your order has shipped.

CUSTOMS, DUTIES & TAXES

We are not responsible for customs, duties, taxes or miscellaneous fees incurred from importing our products. All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by DOPE.

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.

We reserve the right to change or update our shipping policies and procedures at any time without notification.

RETURNS // REFUNDS // EXCHANGES

Need a return? Visit our Returns Center.

We want you to be 100% satisfied with your purchase from DOPE.  If for any reason you are not satisfied, we would be happy to exchange, refund or issue store credit for any returned merchandise. 

RETURN POLICY

  • Merchandise must be returned within 30 days of receipt.

  • Merchandise must be unworn and unwashed.

  • Merchandise must have all tags attached.

  • Any merchandise purchased at discount or on sale cannot be returned.

  • Gift cards are non-returnable and non-refundable.

  • Refunds are subject to a $5.99 processing fee.

  • Original shipping charges are non-refundable.

Please include the original packing list with your return to avoid any delays in processing. Once the package is received, our warehouse will process the return, and you will be notified via email.

We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.

SALES TAX

All orders shipping to a California address are subject to a 9.25% sales tax fee. All orders shipping to an address outside California, are not subject to sales tax. All in-store purchases are subject to a 9.25% sales tax fee.


USER INFORMATION

You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website or at our retail locations.


TERMS OF USE

By using dope.com, you are accepting all terms and agreements set forth on this website. We may, at any time without prior notification, change or update our terms of use. We do not guarantee that all information on our website is current, accurate, or complete; this includes but is not limited to pricing or availability of product. We reserve the right to correct, update or change information at any time without notification. We are not obligated to honor any misinformation regarding pricing or availability of product.


LIMITS ON PURCHASING

We do not authorize the purchase of our merchandise for resale purposes. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. We also reserve the right to limit or cancel orders which we deem, at our sole discretion, to be placed by dealers, resellers or distributors. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We also reserve the right to cease doing business with those customers violating this policy. We may modify this policy at any time without prior notice. This policy applies to all purchases made at our retail stores and on our online store. We reserve the right to correct, update or change information regarding this policy at any time without notification.


COPYRIGHT & TRADEMARK

All content contained on this website, including but not limited to logos, images, graphics, and text is the sole property of Dope and is protected by U.S. and international copyright law. Copy and print of pages of this website may be for personal, non-commercial use only. Use of our website, including reproduction and direct links, is strictly prohibited without prior written consent by owner.


PRIVACY POLICY

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. This Privacy Policy may change at any time. By using dope.com, you accept the terms and conditions outlined in this Privacy Policy and the Terms of Use.


THE TYPE OF INFORMATION COLLECTED

There are cases where DOPE may ask you for personal information, such as your name, address, telephone number, date of birth, email address, payment information, etc. We may do this for instance when you make a purchase through the Online Shop, respond to communications such as email, or for services that require registration such as to be included on our mailing list. We might also collect personal information from you about a third party, for instance if you ask us to ship product to a third party we may ask for the name, e-mail address, address, phone number, etc. of the recipient. That information will only be used for the specific purpose for which the information was provided and The Hundreds will not further contact the third party unless the third party contacts us.

We may use “cookies” to gather information about your visits to our website and to enhance your experience. Cookies are small text files that are stored on your computer’s hard drive and used by dope.com to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies also are used to personalize your experience while using dope.com and remembering your information when you return to dope.com. You can turn off all cookies, in case you prefer not to receive them. You also can have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings. Please note that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible that you do not have access to some of the features on the website.

We may collect “click stream” data (e.g. server address, domain name, etc.) and demographic or 3rd-party audience data (such as age, gender and interests) with Google Analytics to better understand our audience. This information may be combined with information you have provided to us thereby enabling us to enhance your experience.


USE OF INFORMATION

All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this Privacy Policy. We primarily will use your personal information to provide products and services to you (e.g. to process and ship your online order). Dope.com periodically will update customers via email about new product updates and promotions. If you wish to be removed from this email list, then please visit dope.com and remove your email address by updating your personal information, or click the “unsibscribe” link at the bottom of an email you have received from us. (To update your personal information via the website, log onto dope.com and click “My Account.” )

Except as described in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services, or analyzing collected data. These parties only will use your data for the purpose of carrying out the word as indicated and will be required to keep the information confidential. We also will release personal data without consent if such is required by law or for security purposes.


SECURITY OF INFORMATION

The security of the information you provide to us is protected by various security measures we have implemented. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Notwithstanding dope.com's efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.


LINKS TO THIRD PARTIES

For your convenience and to improve the usage of the website, we insert links to third parties, for which this Privacy Policy does not apply. These links take you outside our services and off the dope.com website and are beyond our control. This includes links from parties that may use DOPE logos as part of a co-branding agreement or sell DOPE’s products. The sites you can link to have their own separate Privacy Policy and although we seek to protect the integrity of our site, DOPE is not responsible and cannot be held liable for the content and activities of these sites. Your visit/access to these sites therefore is entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information.


CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 et. seq. permits customers of DOPE who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address: Dope 1451 E 4th Street, Suite 103 Los Angeles, CA 90033. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow up to 30 days for a response.


LIMITATION OF LIABILITY

IN NO EVENT SHALL DOPE, ANY OF DOPE’s AFFILLIATES, OR ANY OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE. 

The laws of the State of California shall govern all matters relating to this website Privacy Policy, without giving effect to any principles of conflict of law.


SECURITY

Our site is completely secure and you should have no concerns with safety. All credit card information is transmitted over a secure connection.

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