My review would have more stars but your customer service seems to have more prideful ways of handling business . I’ve always thought it was about the consumer being happy . My money will be spent elsewhere and that’s the unfortunate part when you only ask for piece of mind with certain situations. Response was timely, but for a refund or the exchange of my item I have to go out for this non essential purpose all due to the fact it wasn’t right the first time. This cannot be met given the economical circumstances. This is not negotiable by any means on my part.